Getting help on the SchonellⓇ Interphone
To help you further understand our various intercom systems and its functions, we have compiled a list of frequently asked questions (FAQs),
including tips and advice on problems that you may encounter.
To help you further understand our various intercom systems and its functions, we have compiled a list of frequently asked questions (FAQs),
including tips and advice on problems that you may encounter.
About Interphone
What is a telephony intercom system? (Telephone Entry Systems)
What is a full duplex and half duplex intercom system?
What is the difference between a wired IP and a wireless IP intercom system?
What is the difference between an Analog and a Digital IP telephony intercom system?
What is the difference between a VOIP intercom, Schonell's Interphone, and Interphone Hybrid?
What is the "Schonell interphone"? How does it differ from other intercoms? See our comparison chart.
Can the Schonell Interphone be used on more than one apartment unit?
Will the intercom caller or visitor to my unit be able to see my home or mobile phone number?
Will I need an standard telephone line for the Schonell Interphone? how much are the monthly costs?
If my existing wired or wireless intercom requires replacement, is it upgradeable to the new Video Hybrid Interphone?
How many phone lines or IP data lines do wireless telephony intercoms need to be paired with?
Is the Schonell Interphone compatible with my existing elevator control, cctv, or access card systems?
How does the Schonell Interphone work? How does the smart intercom connect to my Apple or Android smartphone?
Will I be able to pick up a call when someone rings the Interphone while I am overseas?
Can the Schonell Interphone be placed outdoors? Is it water resistant?
What happens to my indoor intercom tablet from my old wired system if I upgrade to the wireless intercom system?
What is the purpose of the Guard Interphone X1000?
Troubleshooting / Resolve Issues
If the first user of a unit does not pick up a call from Interphone, can the visitor's call be forwarded to another user?
What happens to IP and analog systems in the event of power outage?
How do I configure my Schonell Interphone wireless intercom system?
Schonell Interphone instruction manuals- Where can I find setup instructions and programming?
Video Calls and App Troubleshooting
Still need help?
Schonell App
Blog
If your questions or concerns have not been addressed in any section of the FAQ, kindly contact us and a representative will assist you.
Support
Privacy Policy
Terms of use and sale
English (Singapore)
Copyright © 2020 Schonell
All rights reserved.
Privacy Policy
Terms of use and sale
English (Singapore)
Copyright © 2020 Schonell
All rights reserved.